Shipping & Returns

Shipping Policy

Items purchased through Make It Hapin will be shipped directly from our vendors to the shipping address you provide us. Any shipping costs associated with the item will be included in the price presented to you on your invoice.

Shipping turnaround times are dependent on the vendor, but typically run between 3-5 business days. Make It Hapin will try to save costs on shipping whenever possible.

 
Return & Exchange Policy

Returns and exchanges for items purchased through Make It Hapin are subject to the vendor’s return policy. Our personal shoppers make sure that your items are purchased through reputable vendors with good return policies. If you need to return or exchange an item, contact us at hello@makeithapin.com or text your personal shopper, and we will help facilitate the return request. 

Returns are handled based on the vendor’s instructions, typically providing you with a shipping label. Once a return has been processed, we will issue your refund based on the vendor’s issued refund within 5-7 business days.

To request a 100% refund on the Make It Hapin personal shopping service fee, you must submit a refund request within 2 hours of placing the initial shopping request. Make It Hapin will also issue a 100% refund for our service fees if we are unable to fulfill your request or we did not meet your original requirements.